New Version of Mosaic Coming! Tighter Integration with Lightroom

Gerard Murphy - January 31, 2013 | Aperture, Archiving, Backup, Cloud Computing, Customer Service, DAM, Digital Asset Management, Entrepreneurship, Lightroom, Mosaic, Photographers, Photography Business, RAW Photos, Storage, Uncategorized

For our existing customers there are a couple features we are retiring that you should know about.

We are taking our Lightroom integrated approach that has been very popular with our Mosaic View product and expanding it to include online RAW photo backup.

Our photo viewing app has also gotten a complete redesign. The new version of the App is faster, more stable, and also works on smartphones including the iPhone. You will also be able to see which photos are backed up from the Mosaic App.

Backing up using Lightroom data has a lot of advantages including the ability to better manage your cloud backups.

Photographers take a lot of photos (and videos) that generate a lot of data. As any photographer knows, not every photo is amazing…. or even good. One of the things we love about Lightroom is the ability to keep track of your “good photos”.

Many customers said to us that they didn’t want to pay to have their 50 bracketed photos backed up when really they only cared about the 1 complete HDR image. Why not automated this process?

Backing up images within Lightroom allows the flexibility to backup automatically by Lightroom metadata. You will be able to backup using stars, flags, dates, and/or collections automatically and easily. Or just automatically backup everything in Lightroom. This keeps your costs down while giving you all of the benefits of an automated backup solution.

This does however mean we will no longer backup any documents that are not in Lightroom.

If you are a current customer who uses Aperture, you are most likely asking, what about us? We are sorry to say we will not be supporting Aperture moving forward.

Another major change with this release is that we are moving our data infrastructure from our own servers and data center to Amazon. When we first launched Mosaic there was no scalable, offsite, redundant and cost effective cloud storage solution for photographers. So we built it. This changed when Amazon launched their Glacier service.

This is a win-win. Amazon are experts at keeping data safe. They have a stellar track record in large data management. This also frees up development resources on our end to work on the customer facing stuff as opposed to server side stuff. This should allow us to pump out more releases and features more quickly going forward. (We are also hiring!)

One temporary result of this change is that we will not be accepting new hard drive shipments. We will reactivate the service in the future.

All Mosaic Archive customers will have complete access to anything in Lightroom from our App included in their subscription fee.

We know these changes are going to delight many customers. But for others, Mosaic may no longer be a good fit for your online backup needs. Customers can cancel their accounts at any time using the “My Account” link at the bottom of our webpage. We sincerely hope that we can keep your business.

At some point in the near future, we will be shutting down our data center and discontinuing support for our current product. Lots of notices will be given before this happens.

We are very excited about this release. If you are interested in trying this service in beta, please email us. We will add you to the list!

We have lots of ideas about how to improve our product and give you more options in your Lightroom workflow. This is just the beginning!

Please never hesitate to reach out to us directly if you would like to share your thoughts or ideas.

Thank you again for your support.

Best,

Gerard and Andy
Co-Founders of Mosaic